1. Introduction

Koalesce Designs (“Company,” “We,” “Us,” or “Our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, Koalesce Designs and Diversity Avatar Stickers (collectively, the “Service”), or interact with us through other channels including SMS communications.

By using the Service or subscribing to our SMS messaging service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Definitions

• Account: A unique account created for you to access our Service.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Cookies: Small files stored on your device for tracking and improving your user experience.
• Usage Data: Automatically collected data, including IP address, browser type, and time spent on pages.
• Service Providers: Third parties who process data on behalf of Koalesce Designs.
• SMS Service: Our text message communication service that provides updates and information about our products and services.

3. Data Collection and Usage

3.1 Personal Data

We collect personal data including:

• Email address
• First and last name
• Phone number
• Mailing address
• Demographic information (age, gender, education, employment, etc.)

3.2 Usage Data

We automatically collect certain data when you use the Service, including:

• IP address
• Device information
• Browser type and version
• Pages visited and duration

3.3 SMS Data Collection

When you opt into our SMS messaging service, we collect:

• Your name
• Email address
• Mailing address
• Mobile phone number

This information is collected via the website contact form, email, rental agreement, or third-party reservation systems.

4. Tracking Technologies and Cookies

We use cookies and tracking technologies such as web beacons and scripts for analytics, security, and marketing purposes.

You may disable cookies in your browser settings, but doing so may limit certain features of the Service.

5. Use of Your Personal Data

We use your data for purposes including:

• Providing and maintaining our Service
• Managing user accounts
• Processing transactions
• Sending updates and reminders related to our products or services
• Marketing and communication
• Legal compliance

6. Data Retention

We retain Personal Data only as long as necessary for legal, security, and operational purposes. For SMS subscribers, we retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

7. Data Sharing

We may share your personal data with Service Providers, business partners, affiliates, and for legal compliance. We do not sell customer or client data to data brokers, marketing firms, etc.

8. Security Measures

We implement industry-standard security measures to protect your Personal Data but cannot guarantee absolute security. We protect your data with secure storage measures to prevent unauthorized access.

9. Your Rights

You have rights to access, update, delete, or restrict the processing of your data. Contact us to exercise these rights.

10. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. If we discover we have collected Personal Data from anyone under 13 without parental consent, we will take steps to remove that information from our servers.

11. Third-Party Links

Our Service may contain links to external websites not controlled by us.

12. Changes to This Privacy Policy

We may update this policy periodically and will notify users of significant changes.

13. SMS Terms and Conditions

13.1 SMS Subscription

By opting into our SMS messaging service, you agree to receive text messages from Koalesce Designs.

13.2 Opting In

If you would like to receive text message communication, text [OPT-IN KEYWORD] to [PHONE NUMBER] from Koalesce Designs. By doing so, you will be opting in to text messages.

Consent is not a condition of purchase or service.

13.3 Opting Out

You can opt out of the SMS list at any time by texting, emailing, or replying [OPT-OUT KEYWORDS] to [EMAIL ADDRESS] or [PHONE NUMBER]. After unsubscribing, we will remove your number from our list within 24 hours. You may receive one last text message confirming your selection; no further text messages will be sent.